Anyone else recently put in a single parenting payment claim and its taking a really long time to be processed? I put in a claim 12weeks ago and still nothing I rang about 2 weeks ago and they marked my claim as urgent due to financial hardship and still haven't heard anything. Just wondering if anyone else is in the same position.
5 Replies
Keep ringing and also contact your local member of parlament. They can get things moving faster (approved in a day).
My sister had an error in her claim meaning it just kept sitting there and spinning its wheels.
Also ring the Centrelink complaints line
Go into Centrelink and ask to speak with a social worker.
Keep ringing I had a study claim same deal took forever to process one day I obviously got through to a senior and they were shocked and angry at the time it had taken it was processed within a couple of hrs. Keep calling until it's processed
Both times I have gone on single parenting payments I went straight into the office and they processed it straight away as it was my only means of income